So without doing anything, it's only 1 volt at pin 5???
If so, there's your problem.. that is supposed to be fed directly from the 5volt (or whatever it should be) power supply rail. So either the 5 volts are missing or the chip itself is shorted Vp to ground and is pulling down the normal voltage there.
Hmmm.. might not be 5 volts either, at least NOT the same 5 volts that would be supplying the digital/control side - if that was the case chances are you'd see a LOT more symptoms.
In any case, that pin 5 is where the main "juice" is supposed to be fed into the chip. I doubt it should be 1v and definitely not something that actually "changes".