Sometimes the boneheaded guy is the uncle, big brother, or dad of the person that owns the deck. They are trying to do the right thing but are not equipped for the work involved. It might be more of a case where the person is trading a piece of electronics for a relationship. They figure if they mess it up they can buy a new unit and their effort is rewarded by appreciation.
Then the deck trades hands and finally lands on the bench of someone who knows what the deck is and what they are capable of doing to it to bring it back. This person values the deck more than the people who were once entrusted with its care, and that is OK in the Phoenix world.