Tech Recs

ThomOfYorke

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Jun 18, 2024
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24
#1
Hi all,

I searched the forums and didn't find a thread for tech recommendations (for those of us who are not up to snuff to repair our own stuff), so I figured it would be helpful to start one. Figured the focus could be on those we positively recommend rather than those we urge others to avoid (unless that's allowed/cool on here), since the absence of a name/shop on here would, eventually, imply either a negative experience or no experience with their work anyway.

For myself, I'm wondering if anyone has any good recommendations for techs or shops who do good work on Nakamichi tape decks. I know of Willy Herman of Willy Hermann Services, Jeff Galin of ES Labs, three other techs on AK and TH (Perry, Dan, and Tim, not sure if they're on here as well), and a Chicago-based tech hailing from Greece who used to work for Nakamichi tech service in Greece in the 90s (he goes by 'Bobby') who are all reputed to do great work and who have all the necessary gauges, tapes, and jigs for Nak decks. I have a deck (CR-7A) Bobby serviced and it runs great, and he's currently got one of my ZX-9s and my 505 for overhauls. I'm also on the waitlist for Dan and Perry, in case I end up needing to send another deck out for a tune-up. I opted not to go with Willy only because his waitlist is over a year long, and ES Labs is far out of my budget.

These names I gleaned from another forum, and I started to get the impression that they were the only options available. But I've found other techs/shops that purport to work on Naks that never get mentioned on said forum, so I'm wondering whether there might be a sort of implicit, predominant philosophy of tech service on said forum that is possibly controversial with other reputable techs, such that some names who also do solid work don't get mentioned there. Or maybe these techs really are the only solid options, in which case it'd be good to confirm that. In any case, I'd like, if possible, to expand the list of possible techs I can take my stuff to since each (understandably) has a waitlist running from 6-12+ months long.

In particular, there's a shop here in Michigan (Muse Electronic Services, run by Jeff Hall) that seems to do solid work, and my place on the waitlist just came up (though I now no longer have need of their services, since I'm in queue with Dan and Perry, and have two decks with Bobby), but about which I've not read anything, good or bad. I've also found a couple techs online who seem to do good work but who make claims that seem too good to be true (e.g., that they use all OEM parts, when the only person I'm aware of who has access to such parts is Jeff at ESLabs).

Maybe we could compile a list of good techs we have experience with, along with the brands and types of equipment they work on, to help those in need of service. I think it'd also be good to list techs/shops we haven't heard anything about but who perhaps seem like good local options for us, and anyone who has had experience with them can chime in.

The reason I started accumulating the necessary test equipment for servicing decks is because it seems this is a dying skillset with no practicable means of acquiring except by one's own initiative and the generous help of techs on forums like this, and eventually I'd like to be self-sufficient in maintaining my gear. But in the interim, I'd like to have a wider pool of experts I can go to when I need service, as I suspect is the case with others in a similar position.

(Note to admin: Apologies, maybe this should've been posted in 'General DIY'.)
 
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J!m

Veteran and General Yakker
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Dec 24, 2019
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Connecticut
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#2
ESL (Electronic Service Labs) in CT is touted to be the "best" for Nak restorations. They have a wharehouse full of spare parts they do not sell loose- only use for their own repairs. Not inexpensive at all. From their pile of parts came an NOS pinch roller for my 1977 Kenwood KX-1030 deck they worked on for me. They have parts few others on earth have.

Then there is Skywave (Sam) in Chicago area who used to run the Teac/Tascam service center. I think he'll work on Naks but last I knew his backlog with Teac/Tascam was years long. But he does exceptional work on the Teac/Tascam products and (once he gets to it) is fast to turn it around. He did two decks for me both running perfectly.

Then red bank vintage audio in Red Bank TN. He restored my Sony D5 to better than new specifications. Last I knew he had an 18-month backlog. But that was several years ago now. Could be worse today... He works on any quality vintage piece- no plastic walkmans or boomboxes.
 

Bob Boyer

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#3
I'll confirm that Scott Grammer (Red Bank Vintage Audio) has a backlog. He's my go-to guy now, especially since he's just down the street from me. Took him a year to get to my Parasound to discover nothing wrong - I had a stray strand of wire that crossed over and would short every time I powered up, causing the fuse to blow. But as Jim says and I agree, he does excellent work. Some health issues occasionally set him a little further behind, but if you can wait, he's worth it. (https://www.redbankvintageaudio.com/) Tell him I sent you.

My friend Tom Brucker (Nakdoc) did amazing work in Nashville but he has completely retired - not even doing any work out of his basement. The Nak 482Z I had him rebuild so I could purchase it is just excellent in every way. I always made sure to stop by and spend a few hours with him when I was in Nashville on TN Arts Commission business.

I can't believe I'm saying this but Jack (?) at JM Technical Arts in Nashville is still working on everything Revox - he's the only factory authorized repair guy in the US. He's worked on a PR99 for me and does excellent work. Old school. (http://www.jmtecharts.com/)
 

Gepetto

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#5
I'll confirm that Scott Grammer (Red Bank Vintage Audio) has a backlog. He's my go-to guy now, especially since he's just down the street from me. Took him a year to get to my Parasound to discover nothing wrong - I had a stray strand of wire that crossed over and would short every time I powered up, causing the fuse to blow. But as Jim says and I agree, he does excellent work. Some health issues occasionally set him a little further behind, but if you can wait, he's worth it. (https://www.redbankvintageaudio.com/) Tell him I sent you.

My friend Tom Brucker (Nakdoc) did amazing work in Nashville but he has completely retired - not even doing any work out of his basement. The Nak 482Z I had him rebuild so I could purchase it is just excellent in every way. I always made sure to stop by and spend a few hours with him when I was in Nashville on TN Arts Commission business.

I can't believe I'm saying this but Jack (?) at JM Technical Arts in Nashville is still working on everything Revox - he's the only factory authorized repair guy in the US. He's worked on a PR99 for me and does excellent work. Old school. (http://www.jmtecharts.com/)
Scott at Red Bank is a White Oak Audio customer. I have filled more than one order for him. Good guy.
 

nakdoc

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May 11, 2011
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highly biased
#9
I've partially retired, and jack diesd about 3 months ago. My problem is when I closed my shop, I had 100 units I promised folks I'd repair. I'm down to 33, and hope to finish them by Christmas. To reach this goal, I've tried like crazy not to take in new repairs. Some of the discipline stuff, you know. I will always offer to help and mentor technicians and "wanna-learns", but my focus for that is through Tape Heads. I just don't log in here often enough to help anyone posting exclusively here. NakmanDan is worth waiting for. There is a good tech in Florida named Gerhard who can do decks. And there is what's his name who just got laid off (I think he's in Va.) and is working out of his home. Look at referral list on TH and cut and paste here.
ESL has been using substitute belts and motors for years now, by the way. The good news is they meet specs.
 

nakdoc

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#10
Oh, I am in a friend's basement and still have stuff to sell! The blowout sales were in our parking lot. The first weekend we sold 11k worth of stuff. I took most of my "treasure" to the basement. I am just about finished with a Quad 33/303 set...anyone interested? I've got a rough PL200 and PL3000 preamp if anyone needs something to do this fall. Someday I'm going to restore my Revox A700. I reassembled a Mark Levinson 26 preamp that is missing its power supply. I can sell that for $900 to anyone who wants to DIY two dual mono 30 volt DC supplies in a box. Treasure indeed.
 

ButchJames

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Feb 20, 2024
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Staffordshire, England.
#12
@nakdoc: I can't imagine me trying to get through 100 units to repair, let alone 33! That's quite a backlog, I hope you weren't overly stressed in reaching your deadlines. Crickey, and I thought I had amassed a collection of various HiFi and other electronic stuff! :D

Good luck with your A700, when you get around to it.

My repairs are strickly for my interests and so I can afford to experiment and modify circuits (and mechs a little) to get it back to near or better then the specs.
 

nakdoc

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highly biased
#14
The 100 count is just customer units. I guess we techs have a huge advantage over customers because we can make them wait. A couple years ago I had a really impatient and pushy NYer who wanted hi Nak dragon repaired ahead of the others. I acquiesced, but it seemed unfair. He did pay more.
The A700 does not worry me at all. Beilieve it or not, even the Frako firecaps haven't failed yet.
 
Joined
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Peoples Republic of Vleuten
#15
The 100 count is just customer units. I guess we techs have a huge advantage over customers because we can make them wait. A couple years ago I had a really impatient and pushy NYer who wanted hi Nak dragon repaired ahead of the others. I acquiesced, but it seemed unfair. He did pay more.
The A700 does not worry me at all. Beilieve it or not, even the Frako firecaps haven't failed yet.
Pushy customers are ok if they offer to pay extra and you can maintain your original customer queue delivery dates.
I had a client in Italy offer to pay me a huge premium to bump him to the front of the queue. I only had a 15 day waiting time at the time but he wanted the cables delivered within 3 days including overnighting from NL to Italy which at about 20Kg for 15 of my Mamba power cables was no insignificant cost in itself!
Some people have very individual priorities I suppose!

Had to send them in 2 separate consignments due to the weight. I should have ordered a pallet but DPD don't overnight those for some reason.

First batch of 7x 5m Mambas
DSC_0281_1.jpg

Sleeving 45x 5m lengths of cable is somewhat laborious. No, let me amend that; fkg mind-bendingly boring. I'll never get that time back, no matter what I charged the customer. :/
IMG_20230817_191045_1_1.jpg

IMG_20230927_143415_1_1.jpg
IMG_20230927_145801_1_1.jpg
 
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e30m3mon

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#17
I remember those days. Every now and then someone would call me with a photo shoot I really didn't want to do and I'd take my usual F-you price and double it. The SOB's always paid. Have no idea why but the money was good if the loss of that time was sad.
Smart man! I got that advice years ago and it has paid off well...or maybe I was undervaluing myself.
 
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