Grrrr, last night I was without cable internet for three or four hours. Called the azzwipes at Comcast to see if any outages or issues in the neighborhood. Of course they tried to get me to jump through their hoops of resetting my modem. rebooting my computer etc, even after I tell I have tried everything on my end and it is either the modem, their wiring or their DNS server.
According to my diagnostics the DNS server was not responding, but of course according to Com cast they said they had no issues, yeah right. I could connect to my own network but couldn't connect to the outside world. They wanted me to clear my browsers history and clear my cookies etc. even after I told them my network card could not connect.
Anyhow, they then scheduled a technician to come out, but it wouldn't be till next Tuesday and of course I did what I always do, go out and take the dog for a walk and try again in a few hours, and of course like all other outages which happen two or three times a year, when I got back from walking the dog my computer was connected to the outside world again.
Now I just have to figure out the easiest way to call off the Comcast dogs without waiting on hold for 15 minutes.
Did I mention I hate Comcast? The internet speed is phenomenal for what I pay, but it is the two or three times a year if goes down. I wish I would have kept the business card from the last comcast technician that came out. He told me if I ever had any issues to call him directly. He also told me he could sell me any upgrade cheaper then Comcast lol.
According to my diagnostics the DNS server was not responding, but of course according to Com cast they said they had no issues, yeah right. I could connect to my own network but couldn't connect to the outside world. They wanted me to clear my browsers history and clear my cookies etc. even after I told them my network card could not connect.
Anyhow, they then scheduled a technician to come out, but it wouldn't be till next Tuesday and of course I did what I always do, go out and take the dog for a walk and try again in a few hours, and of course like all other outages which happen two or three times a year, when I got back from walking the dog my computer was connected to the outside world again.
Now I just have to figure out the easiest way to call off the Comcast dogs without waiting on hold for 15 minutes.
Did I mention I hate Comcast? The internet speed is phenomenal for what I pay, but it is the two or three times a year if goes down. I wish I would have kept the business card from the last comcast technician that came out. He told me if I ever had any issues to call him directly. He also told me he could sell me any upgrade cheaper then Comcast lol.
