Yep those {PL's area pain in the ass to ship. Got an order in the other day that had a PL400, 2-PL2000's and a PL1000 all bouncing around in the same box with packing peanuts taking up space. Needless to say I was lit. E-mailed the seller and ripped some ass and he said file a claim but dont tell UPS how it was packed!!!! Do you believe that S***.? The 400 fared worst. The chassis has a dogleg in it , both meters are cracked, heatsinks are bent(all of them). Besides that it's one of the cleanest, non-molested 400's I've ever seen, just a shame.